Privacy Policy
We value your trust. Learn how TradeArc collects, uses, and protects your personal information.
Information We Collect
We collect personal information that you provide to us directly, including:
- Identity Details: Full name, date of birth, and contact information (email, phone number).
- Demat Account: DP ID and Client ID required for unlisted share transfers.
- Financial Data: Transaction history and order details on the platform.
- KYC Documents: PAN card and Aadhaar details for verification compliance.
- Device & Usage: Browser type, IP address, pages visited, and session analytics.
How We Use Your Information
We use the collected information to:
- ✓Provide, operate, and maintain our platform and services.
- ✓Facilitate secure transactions and off-market share transfers.
- ✓Improve, personalize, and expand platform functionality.
- ✓Communicate with you for support, updates, and compliance.
- ✓Comply with legal obligations and prevent fraud.
- ✓Analyze usage patterns to improve user experience.
Demat & Security Information
- Your demat account information is exclusively used for verifying and facilitating the off-market transfer of unlisted shares to your CDSL or NSDL accounts.
- We do not store or have access to your demat passwords or transaction PINs at any time.
- Share transfers are processed through secure, verified off-market mechanisms in compliance with depository rules.
Data Protection & Security
We implement robust security measures to protect your information:
Data transmission is encrypted using industry-standard Secure Socket Layer (SSL) technology. We regularly review our security practices to prevent unauthorized access, alteration, disclosure, or destruction of your personal information.
Cookies & Tracking
- TradeArc uses cookies to store information about your preferences and to optimize your browsing experience.
- Cookies help us understand which pages you visit, enabling us to deliver more relevant content and features.
- You can choose to disable cookies through your browser settings, though some platform features may not function optimally.
- We may use third-party analytics services (e.g., Google Analytics) that may place their own cookies on your device.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except:
- ✓To comply with legal obligations, court orders, or regulatory requests.
- ✓To facilitate share transfers with verified depository participants.
- ✓To trusted service providers who assist in operating the platform (under strict confidentiality).
- ✓To protect the rights, property, or safety of TradeArc and its users.
Your Rights
As a user of TradeArc, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of any inaccurate or incomplete personal data.
- Request deletion of your personal data (subject to legal retention requirements).
- Withdraw consent for data processing at any time.
- Opt out of marketing communications and newsletters.
Consent & Contact
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
- ✓We reserve the right to update this Privacy Policy at any time. Changes become effective immediately upon posting.
- ✓Continued use of the platform after updates constitutes acceptance of the revised policy.
Email: sales@tradearc.in
Office: 8th Floor, Trapezoid Signia, Park A-27A, Sector-62, Noida, UP - 201301
If you have any questions about this Privacy Policy, please contact us using the details above.
